Shipping Policy

Where do you ship to?

We ship to nearly every country in the world. We DO NOT ship to South Africa, China, Hong
Kong and the United Arab Emirates at the moment due to shipping limitations.
What does shipping cost?
We offer free shipping on US domestic orders over $100.
On all other orders, we offer flat-rate shipping:
USA $5 flat rate (free shipping over $100)
Canada: $10 flat rate
United Kingdom: $10 flat rate
Australia: $15 flat rate
International $20 - $30 flat rates (depending on location)
How long does shipping take?
All orders are shipped via USPS. Please allow an additional 2-3 days beyond our typical 3-5
business days for orders to be processed after your purchase is complete.
Domestic Shipping (within the USA)
1-3 weeks (after 3-5 business day processing time)
International Shipping (varies by country)
4-6 weeks (customs processing times vary)
I live outside of the USA. Will I be charged additional customs fees or
import taxes?
Most likely, but not always. Each country has different regulations on how they handle
imported goods. We suggest checking out a duty calculator to get an estimate of what you
will be charged when your package arrives. We do not pre-pay or cover any import fees.
Can I track my order?
Once your order has been shipped, you will receive an email with a USPS tracking link.
Please allow for 24 hrs for the link to activate. Once the package leaves the US, the tracking
Links may not update, but the package is still on its way.
What if my order is damaged?
In the rare case that your product is damaged, we will ship you out a replacement at no
additional cost. All you need to do is send us a photo of the damaged product.
What if my order gets lost in the mail?
If your order gets lost in the mail, we will ship you out a replacement (or issue a refund) at
no additional cost.
With the COVID-19 situation putting extra strain on mail carriers, it's possible your package
may take longer to arrive or not update on tracking. We're seeing nearly all these packages.
arrive. We ask for your patience in these situations. We will send out a replacement once
It's past our shipping timelines (see above)